Pricing
All inclusive
Low initial cost
Many add-ons required when scaling. Additional pay-per use features.
Choosing the Right PPX Platform - Aftership alternative
Aftership vs WISMOlabs
Have you ever seen a comparison page where the “challenger” comes out better than the company writing the comparison?
A quick summary
When comparing these two products, the main difference that stands out is ability to customize, value and attention to details that boost brand affinity. Aftership comes as a one-size-fits-all kind of solution, offering a solid set of features right off the shelf. WISMOlabs steps up with the flexibility to really make the experience your own and creating a unique customer journey, aligning perfectly with your brand’s vibe.
While Aftership might initially appear more cost-effective for lower volume retailers, the addition of extra functionalities to match WISMOlabs’ offerings can increase costs significantly. Features charged per usage, like SMS notifications, accumulate costs quickly due to multiple messages sent throughout the order process.
Customizations
Customize everything
Fully customizable templates. Your customer experience is your canvas.
Tracking page
Change logo, some colors and fonts
SMS Included in price
Personalization
Unlimited
Advanced customers segmentation. Display different stories, advertising and messages to different customers at different times.
Basic
Same experience for all customers. Limited set of merge variables.
Capterra "ease of use" rating
4.9 / 5
4.8 / 5
Customer support
Included
White-glove on-boarding. Support via support portal, email and phone.
Paid support
Self-service help center. Additional fee for support.
WISMOlabs ideal customer checklist
- You value brand consistency across all customer touchpoints.
- Personalizing the customer journey is a priority for your business.
- You seek a platform that grows with your business, offering scalable customization.
- Engaging customers post-purchase through targeted advertising is crucial to your strategy.
- You aim to enhance customer lifetime value through upsell and cross-sell opportunities.
- Transparent and timely communication with your customers is a must.
- You prefer straightforward pricing that includes essential features like SMS notifications.
- You appreciate having access to dedicated support and onboarding services.
- Leveraging customer data to refine and personalize the shopping experience is key to your business model.
The rest of this page will help you understand
why we think WISMOlabs is a better alternative to Aftership
both in terms of value and pricing.
What you can not do in Aftership?
AfterShip is a robust standalone post-purchase experience platform, but a lot of the critical functionality required by a high-performing marketing teams is highly dependent on paid add-ons or integration with expensive third party applications.
There are also some key branding customization features, personalization functions and marketing reports that, even with a third-party app, you just cannot perform using AfterShip. With WISMOlabs, they’re all built-in.
Customizable Customer-Facing Components
Fully customizable
Fully customizable, allowing complete control over the design and layout.
Limited customizations
Small selection of templates, change logo, colors.
Programmable communications
Fully customizable
Supports real logic for dynamic, situation-specific messaging.
Limited customizations
Predefined merge variables. No dynamic customization.
Personalization and segmentation
Fully customizable
In-depth personalization, including upsell, cross-sell, and recommendations.
Extremely limited
Basic personalization with predefined merge variables.
Understand your customers
Advanced behavioral reporting
Comprehensive insights into customer behavior during the post-purchase phase.
Tracking page visitor count
Limited tracking page engagement reports.
When should you choose
WISMOlabs and when Aftership.
WISMOlabs
- WISMOlabs built for unparalleled customization and advanced, programmable communications tailored to enhance the customer experience to elevate your brand.
- Deep personalization, segmentation, and integrated marketing strategies within your post-purchase journey.
- Your value comprehensive insights into customer behavior.
Aftership
- Straightforward solution with essential tracking and notifications.
- Lower initial costs for essential tracking and notifications for low volume retailers or startups.
- In-depth post-purchase customer behavior data is not critical to your operations.
Top Retailers Trust Our Best In Class Software and Customer Service.
Our customers say it best.
Frequently Asked Questions
WISMOlabs excels in providing a tailored post-purchase experience that engages customers with personalized communication and detailed tracking updates. If your brand values creating memorable customer experiences, WISMOlabs might be the better choice among AfterShip alternatives.
Retailers who prioritize deep customer engagement, reducing ecommerce returns, and leveraging data for personalized marketing find WISMOlabs especially beneficial. Our platform shines for businesses looking to strengthen customer loyalty and increase repeat purchases.
For businesses looking for basic tracking functionalities without the need for enhanced customer engagement or analytics, AfterShip might be the more straightforward option.
WISMOlabs offers advanced personalization in post-purchase communications, detailed analytics on customer behavior, and strategic insights into improving customer satisfaction and loyalty, which go beyond traditional tracking services.
WISMOlabs offers seamless integration with major e-commerce platforms, ensuring that you can start enhancing your customer’s post-purchase experience with minimal setup time.
Start your Free Trial
Connect with our post-purchase experience experts, try our platform for free for 30 days and see how WISMOlabs can transform your customer journey from Good to Great.