Keep your customers engaged from purchase to doorstep

  • An exceptional order tracking experience that has increased repeat customer conversion rates by 70% and decreased “Where Is My Order?” calls by 90%

    and COMPLETE THE SHOPPER'S JOURNEY

  • WISMOlabs explainer video

Own the tracking experience,

not your shipping carrier.

Position your Brand above the competition by utilizing Post-Purchase technology.

  • Unlimited Marketing Possibilities

    Endless marketing possibilities to get the information customers need, giving you more opportunities to sell. End-to-end service.

  • Comprehensive Analytics

    Full transparency on WISMOlabs performance in your personalized dashboard and through your own Google Analytics Account.


  • Low/No Impact Integration

    SaaS technology that won’t disrupt your operations flow. Get up and running in less than 48 hours.

  • Customized Platform for Your Brand

    Separate your Brand from the competition by providing a superior post purchase Customer Experience. To ensure your success, we offer customized solutions that match your specific needs.

Tracking with Purpose

Outstanding User Experience after the purchase

Customer Experience leaders grow revenue 3x faster than Customer Experience laggards*

*according to Forrester©

The process of prospecting to customers usually ends when they press the buy button on a site. Of course, most retailers follow up later with email marketing, but that’s about it.

At this point, the customer is no longer receptive.

We’ve felt that the most underappreciated stage where most retailers miss the opportunity to build a lasting relationship with their client is in between the moment of purchase and the time when the customer gets the product delivered.

At this time the buyer is most anxious and very receptive and open to any communication from the Retailer. Through creating the outstanding order tracking experience environment, we can build and reinforce brand loyalty.

Sample tracking page

  • Brand Loyalty & Repeat Sales

    Create additional touch points with your customers and increase repeat sales by owning the post-purchase experience.

    Increase your repeat customer conversion rates by 70%

  • Return on Investments

    Grow revenue by emphasizing a legendary customer experience.

    Return on investment: Depending on your industry and the strength of your offer, ROI has ranged from 5-10x the annual cost of WISMO.

  • Reduce “Where is My Order” calls

    Decrease your support costs with personalized package tracking. Make sure your customer knows exactly what’s happening from the moment they hit “buy”. Reduce your WISMO call volume by 90%

Pricing starts at $99 a month

Completing your customers journey is more affordable than you think.

How many packages do you ship per month?​

your cost /month
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Included:

  • Custom branded tracking page
  • Powerful marketing engine
  • Analytics
  • SMS notifications (extra fee)

Clients

By tracking millions of packages each month, we analyze customer behavior and use this experience to tailor the user experience to each of our clients. Our goal is to make sure that you get the highest return on your investment while minimizing the load on your support staff.

  • Capezio
  • CURLS
  • Gentleman's Box
  • Vapeworld
  • Hockey Shot

Contact us

to learn more how WISMOlabs can help your customers fall in love with your brand

WISMOlabs Inc.

415-501-9761

mailing address:

25 Newkirk Ave, Unit 37, Richmond Hill, ON L4C3G4