An exceptional order tracking experience that has increased repeat customer conversion rates by 70% and decreased “Where Is My Order?” calls by 90%
Your customers will thank you.
Position your Brand above the competition by utilizing Post-Purchase technology.
Endless marketing possibilities to get the information customers need, giving you more opportunities to sell. End-to-end service.
Full transparency on WISMOlabs performance in your personalized dashboard and through your own Google Analytics Account.
SaaS technology that won’t disrupt your operations flow. Get up and running in less than 48 hours.
Separate your Brand from the competition by providing a superior post purchase Customer Experience. To ensure your success, we offer customized solutions that match your specific needs.
Customer Experience leaders grow revenue 3x faster than Customer Experience laggards*
*according to Forrester©
The process of prospecting to customers usually ends when they press the buy button on a site. Of course, most retailers follow up later with email marketing, but that’s about it.
At this point, the customer is no longer receptive.
We’ve felt that the most underappreciated stage where most retailers miss the opportunity to build a lasting relationship with their client is in between the moment of purchase and the time when the customer gets the product delivered.
At this time the buyer is most anxious and very receptive and open to any communication from the Retailer. Through creating the outstanding order tracking experience environment, we can build and reinforce brand loyalty.
Create additional touch points with your customers and increase repeat sales by owning the post-purchase experience.
Increase your repeat customer conversion rates by 70%
Grow revenue by emphasizing a legendary customer experience.
Return on investment: Depending on your industry and the strength of your offer, ROI has ranged from 5-10x the annual cost of WISMO.
Decrease your support costs with personalized package tracking. Make sure your customer knows exactly what’s happening from the moment they hit “buy”. Reduce your WISMO call volume by 90%
By tracking millions of packages each month, we analyze customer behavior and use this experience to tailor the user experience to each of our clients. Our goal is to make sure that you get the highest return on your investment while minimizing the load on your support staff.
