APG eCommerce Solutions, formerly known as Startrack International, is a leading provider of cross-border logistics and international shipping solutions. Its establishment was a result of strategic expansions and a full acquisition by Australia Post, making it a significant player in supporting global eCommerce growth with its advanced logistics capabilities. APG eCommerce’s strengths lie in its extensive reach, reliable product delivery services, and its ability to adapt to the ever-evolving needs of eCommerce businesses.
WISMOlabs is a post-purchase experience platform that elevates the capabilities of carriers like APG eCommerce. It offers enhanced shipment tracking, leading to improved logistics transparency and reduced operational costs. With WISMOlabs, customers can enjoy a personalized post-purchase communication, ensuring they are kept informed about their shipment’s status. This level of transparency not only boosts customer satisfaction but also significantly reduces the number of customer service inquiries related to shipment tracking.