Echo Logistics, established in 2005, has emerged as a leading provider of supply chain management services. Offering a broad spectrum of solutions including transportation and freight management, order fulfilment, reverse logistics, packaging, assembly, and customs clearance, Echo has cemented its position in the industry. With a strong reach across multiple sectors, Echo’s strengths lie in its ability to provide efficient and reliable product delivery services. Echo’s reverse logistics capabilities are particularly noteworthy, as they ensure a seamless return and exchange process for customers.
WISMOlabs is a post-purchase experience platform that enhances the services provided by carriers like Echo. It offers an improved shipment tracking system that is customizable to retailer branded tracking pages. This platform not only provides shipping tracking notifications but also facilitates personalized post-purchase communication. WISMOlabs significantly reduces operational costs and improves logistics transparency, thereby enhancing the overall post-purchase experience for customers.
Echo branded tracking:
Automate delivery updates for your e-Commerce store
Reduce WISMO inquiries and delight customers with automated, fully branded Echo package tracking. Perfect for eCommerce retailers and 3PLs looking to streamline operations and enhance customer experience.
Echo
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WISMOlabs services tailored to Echo:
Reduce WISMO, boost upsells, streamline 3PL logistics, and delight customers with branded Echo tracking.
Branded Echo Tracking Page - Keep Customers Engaged with Your Brand.
Stop sending customers to the Echo tracking page - keep them on your site with a fully branded experience. Provide real-time updates while reinforcing your brand, engaging customers, and creating new upsell opportunities.
Echo Shipping Notifications - Keep Customers Informed, Under Your Brand.
Send branded SMS and email updates instead of generic Echo notifications to keep customers informed and reduce support inquiries. Personalize every step of customer post purchase experience to build trust, strengthen loyalty, and create new opportunities for repeat sales.
Echo Performance Monitoring - Optimize Deliveries.
Track Echo delivery performance in real time to see if shipments arrive on time, early, or late. Gain full visibility into shipping progress, identify issues faster, and fix problems before they impact customers.
Echo Logistics provides a comprehensive range of supply chain management services, ensuring efficient delivery and seamless post-purchase experience. WISMOlabs enhances this experience with its advanced shipment tracking system and personalized communication, thereby improving logistics transparency and reducing operational costs.
Other carriers we support
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