Kintetsu World Express (KWE) traces its roots back to 1948, when it was part of the Kintetsu Railway’s air travel and freight services. Over the years, KWE has transformed into a global logistics leader, setting the pace in Japan’s air freight forwarding industry. KWE’s services are diverse and comprehensive, ranging from air freight, sea freight, to logistics and express services. With an international reach that spans across multiple continents, KWE’s strength lies in its commitment to timely and efficient product delivery. WISMOlabs is a post-purchase experience platform that enhances KWE’s shipment tracking capabilities. It provides customizable, retailer-branded tracking pages and shipping tracking notifications, thereby creating a personalized post-purchase communication channel. WISMOlabs also helps in reducing operational costs by improving logistics transparency, which ultimately leads to an efficient and superior delivery service.