Lufthansa Cargo, a prominent entity within the Lufthansa Group, is a leader in the air freight industry, offering a diverse range of destinations, capacities, and services. The group, anchored by Lufthansa Cargo AG and seven other providers, specializes in belly and main deck cargo capacity, ensuring a wide coverage and reliable delivery services. With their extensive reach and robust services, Lufthansa Cargo has established a strong presence in the product delivery service sector. WISMOlabs is a post-purchase experience platform that enhances Lufthansa Cargo’s shipment tracking. It provides personalized post-purchase communication, reduces operational costs, and improves logistics transparency. WISMOlabs enhances the tracking experience by offering customizable retailer-branded tracking pages, shipping tracking notifications, and personalized post-purchase communication, thereby elevating the customer experience.