Founded in 1970, MSC Group has evolved from a single-ship operation into a global powerhouse in the logistics and carrier services industry. The company boasts a fleet of 800 vessels and 5 aircraft, serving 155 countries worldwide and employing over 200,000 dedicated professionals. MSC’s commitment to exceptional customer service, employee well-being, and environmental responsibility sets it apart in the competitive world of product delivery services.
WISMOlabs is a leading post-purchase experience platform that enhances MSC’s shipment tracking capabilities. It offers a branded MSC tracking page, providing customers with a seamless, personalized tracking experience. Furthermore, WISMOlabs’ platform delivers proactive shipping notifications, keeping customers informed and engaged throughout the delivery process. The platform’s transparency and efficiency can also help to reduce operational costs and improve logistics management.
MSC
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Reduce WISMO, boost upsells, streamline 3PL logistics, and delight customers with branded MSC tracking.
Branded MSC Tracking Page - Keep Customers Engaged with Your Brand.
Stop sending customers to the MSC tracking page - keep them on your site with a fully branded experience. Provide real-time updates while reinforcing your brand, engaging customers, and creating new upsell opportunities.
MSC Shipping Notifications - Keep Customers Informed, Under Your Brand.
Send branded SMS and email updates instead of generic MSC notifications to keep customers informed and reduce support inquiries. Personalize every step of customer post purchase experience to build trust, strengthen loyalty, and create new opportunities for repeat sales.
MSC Performance Monitoring - Optimize Deliveries.
Track MSC delivery performance in real time to see if shipments arrive on time, early, or late. Gain full visibility into shipping progress, identify issues faster, and fix problems before they impact customers.
With WISMOlabs, MSC customers can enjoy an enhanced tracking experience on a branded MSC tracking page. The platform provides proactive shipping notifications, keeping customers informed and engaged throughout the delivery process. This transparency and efficiency can also help to reduce operational costs and improve logistics management.
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