The Universal Postal Union (UPU) is an inter-governmental organization that plays a pivotal role in the development of the postal services sector. Founded in 1874, UPU works with member countries, international organizations, NGOs, and the private sector to ensure the smooth functioning of international mail services. It provides a platform for the exchange of ideas and best practices among its members, thereby facilitating the ongoing development and innovation within the global postal ecosystem. UPU’s services extend to all corners of the world, making it a key player in the global logistics and delivery services sector.
WISMOlabs is a post-purchase experience platform that enhances the capabilities of carriers like UPU by providing enhanced shipment tracking and personalized post-purchase communication. It also reduces operational costs through improved logistics transparency. WISMOlabs offers customizable, retailer-branded tracking pages that keep customers informed about the status of their orders. The platform also enables ecommerce return automation, a feature that adds value to the services provided by carriers such as UPU. By integrating with WISMOlabs, businesses can provide their customers with a seamless and engaging post-purchase experience.