WISMOlabs - post purchase experience solution and ecommerce returns
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eCommerce Returns Software Solution

Save Time, Reduce Costs, and Enhance Customer Loyalty with automated eCommerce Returns Management solution.

Customers Expect Superior eCommerce Returns Solutions

eCommerce returns are inevitable but they don’t have to be a setback.
WISMOlabs eCommerce Returns Software solution with a user-friendly, branded self-service portal, making the process seamless for customers and turning a loss into a positive experience.

Enhances customer convenience and significantly reduce support and shipping costs. Seamlessly integrate with eCommerce platforms and logistics networks, with a range of label options including QR code scanning, pre-included labels, or cost-effective shipping labels.

ecommerce returns solution. self serve returns automation

Branded Returns Portal

Enhance your brand's presence through our customizable self-service return portals. Tailored to reflect your brand's aesthetic, these portals offer a seamless return experience, strengthening customer loyalty and brand recognition.

Flexible Return Workflows

Configure any return scenarios with fully configurable workflows. Whether it's a standard return or a unique case, WISMOlabs eCommerce returns software solutions ensures a smooth and efficient process, aligning perfectly with your business needs.

Insightful Return Analytics

Gain valuable insights with comprehensive data on return reasons for every order. Understand customer behavior, enabling informed decisions to optimize your ecommerce processes to improve operational efficiency and profitability.

Versatile Shipping Options

Simplify returns, reduce shipping costs and remove customer friction with multiple label choices. Customers can opt for easy QR code scanning, use pre-included labels, or choose our cost-effective shipping labels.

Proactive Return Notifications

Keep customers informed and manage expectations with proactive return notifications. Reduce support queries, cuts costs, and improves customer satisfaction by providing clear and timely updates on the return process.

Seamless Integration, Webhooks and API

Consistent data across your technology stack with Plug'n'Play ecommerce integrations, API and Webhooks. Keeps your systems in sync, enhancing efficiency and providing a unified approach to returns management with low effort on-boarding.

Works with most popular e-Commerce platforms

bigcommerce
Magento - Adobe Commerce
Salesforce
WooCommerce
WISMOlabs API
Other supported eCommerce platforms

WISMOlabs' eCommerce returns automation solution seamlessly integrates with a diverse range of 50+ ecommerce platforms.

5 star rating

review and ratings
Lots of great features and customizations are possible to make a great experience for your customers. Very customizable, and excellent support! The WISMO team was right there with us...
Chris ColinskyCTO
The product allows for significant customization, letting your customers have a seamless branded experience. And their customer service is amazing; they will do anything to help you get your tracking portal off the ground.
Abby BartholomewCo-Creator
I truly believe that WISMO is the best post-purchase solution on the market. Our CSRs rave about it, just as our customers do to them. Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost-effectiveness.
Andrew BaileyIntegrations Manager
Great customization and marketing potential. WISMO team is very hands-on in helping us.
Killer customer support.
Jason AdamsLabel Manager
I get responses to my questions extremely quickly. The team is extremely proactive in informing me with what I need to worry about in the future in order to better take advantage of the platform. Awesome customer experience, and so many possibilities.
Randall HidajatDirector of Customer Support
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