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Why It Is Easy To Work With Us

Plug'n'Play Integrations

Seamless integration and white glove onboarding ensures a smooth implementation and efficiency in operations, connecting with carriers, technologies, and eCommerce platforms.

Developers? API, Webhooks, Deeplinks

Get the most out of the platform with a single API call, and utilize the rest with webhooks and deep links. Made with busy developers in mind.

Customer Stories, Case Studies

See how we’ve helped our clients transform their post-purchase experience, reduce WISMO calls, provide operational clarity and transperancy and get up to 20-30X ROI.

Compare

Ever seen a comparison where the challenger comes out on top?
Exactly. So, instead of the usual one-sided take, we took a different approach to help those exploring alternatives see how we truly compare.

Aftership vs WISMOlabs

AfterShip offers a solid set of features right off the shelf, but WISMOlabs provides the flexibility to create a unique customer journey aligning perfectly with your brand’s vibe.

Narvar vs WISMOlabs

WISMOlabs offers extensive customization options, enhancing customer engagement and loyalty, making it an attractive option for those who find Narvar’s enterprise focus and pricing beyond their reach.

Narvar vs Aftership vs WISMOlabs

While Narvar and AfterShip cater to different needs, WISMOlabs focuses on delivering a flexible, branded post-purchase experience that adapts to each retailer’s unique customer journey.

Key Knowledge About Post-Purchase Journey

Why do you need a Branded Tracking Page

How well designed branded tracking page affects eCommerce retailer’s bottom line.

Post-Purchase Customer Journey Map

A series of articles explaining the customer journey after the buy button. Elevate that process to build loyalty.

Managing eCommerce Returns

Returns are inevitable. How to minimize them, and turn returns into profits.

What is WISMO and How to Reduce It?

What is WISMO, its impact on eCommerce business, and how to reduce WISMO.

Customer Engagement Data

When and why customers engage during the post-pruchase. How to turn engagement into brand loyalty.

More Knowledge

Browser our blog to learn more about the post-purchase journeys, the process, the company and the industry news.
Article Library / Blog
Lots of great features and customizations are possible to make a great experience for your customers. Very customizable, and excellent support! The WISMO team was right there with us.
Chris Colinsky
Chris ColinskyCTO
The product allows for significant customization, letting your customers have a seamless branded experience. And their customer service is amazing; they will do anything to help you get your tracking portal off the ground.
Abby Bartholomew
Abby BartholomewCo-Creator
WISMOlabs is the best post-purchase solution on the market. Our CSRs rave about it, just as our customers do to them. Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost-effectiveness.
Andrew Bailey
Andrew BaileyIntegrations Manager
Great customization and marketing potential. WISMO team is very hands-on in helping us.
Killer customer support.
Jason Adams
Jason AdamsLabel Manager
I get responses to my questions extremely quickly. The team is proactive in informing me of what to focus on to better use the platform. Awesome customer experience, and so many possibilities.
Randall Hidajat
Randall HidajatDirector of Customer Support
In less than six months, we more than made back our initial investment just on orders alone. That doesn’t even include the intangibles of much-improved customer experience.
Eli Cassis
Eli CassisSenior Manager of Digital Marketing
Customer service requests for tracking info are down. We can offer incentives and sales opps on the WISMOlabs landing page.
Joshua Hancik
Joshua HancikeCommerce Expert & Solution Architect
Customer experience improved with a great reduction in call volume for simple tracking requests or questions.
dibruno
Shai HalperinManager
Ensuring a best-in-class post-purchase experience was a top priority for us. Thanks to WISMO, we built a custom tracking page and provided post-shipment notification emails, delighting our clients.
Tripp Coggins
Tripp CogginsPresident
I would highly recommend WISMO LABS to anyone who wants a reliable and efficient order tracking tool.
Ankush Thakur
Ankush ThakurDigital Project Manager
Cohesive post-purchase branding experience - Great insight into each step of the carrier delivery process. The data on post-purchase customer engagement is super valuable.
Tim Luff
Tim LuffeCommerce Systems Manager
Easy set up and easy customization with help of Wismo team. brings a branded experience to our tracking rather than going directly to the courier's website.
Trevor Funderburk
Trevor FunderburkDirector of eCommerce
Implementation was rather easy and effortless. The overall product is user friendly.
Dewey Doan
Dewey DoanChief Executive Officer
WISMOlabs is extremely helpful in driving conversion and supporting repeat sales. Great Support, Great Service.
Nina Hadži-Antich
Nina Hadži-AntichDirector of Customer Experience

750+ carriers supported. Here just some key carriers and 3Pls

WISMOlabs platform supports 750+ carriers, including most popular and niche carriers, delivery services and 3PLs. Below are just few carriers we support:

Reduce WISMO calls, Boost LTV, Upsell/Cross-sell

with an intelligent post-purchase communications platform.

Transform transactional messages into personalized opportunities to upsell, cross-sell, and grow customer loyalty beyond shipping updates and returns.
WISMOlabs - intelligent post-purchase communication platform
WISMOlabs - intelligent post-purchase communication platform
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