Book a Demo and we’ll show you how WISMOlabs can help businesses reduce “Where is my order” calls by providing customers with shipping and order tracking information they need in real-time and by proactively communicating with them throughout the delivery process.
Keep your customers in-the-know at every step. Automated email, SMS, and push alerts inform them when orders ship, face delays, or are delivered. Reduce “Where Is My Order?” calls and boost customer confidence with Magento shipping tracking extension.
With the average customer tracking their orders between 3 to 6 times, the tracking page is the most frequently visited resource after the purchase. WISMOlab’s Magento branded tracking page provides customers with real-time updates and creates a seamless brand experience that drives repeat sales, increases customer loyalty, educates clients, and reduces support tickets.
Engage customers after they buy with targeted offers and personalized messages. Use built-in analytics to boost repeat orders, lift brand loyalty, and improve your ROI. Keep your customers coming back.
Streamline returns to save time and money. Offer easy label options, integrate with shipping carriers, and cut down on costly support. Make your returns process hassle-free, keeping customers happy and encouraging repeat business.
Track shipments from 750+ global carriers—UPS, FedEx, DHL, and more — in near real-time. Get ahead of delivery issues and keep customers inform
75-95% WISMO Call Reduction
Incremental ROI from Repeat Sales.
Extra Touch Points.
5 star rating
WISMOlabs is a post-purchase communication automation solution designed for BigCommerce stores. It helps build trust, reduce WISMO (Where is my order?) calls, increase brand loyalty, and generate additional revenue while keeping customers informed about their order and shipment statuses.
WISMOlabs significantly improves Magento order and shipment tracking functionality by providing customers with real-time order tracking information and proactive communication throughout the delivery process. This efficient communication system helps reduce “Where is my order?” (WISMO) calls, as customers stay well-informed and are less likely to contact customer support for updates on their orders.
Key features of WISMOlabs for Magento include:
WISMOlabs offers powerful marketing tools that enable Magento retailers to target specific customer segments with personalized messages and offers. Detailed analytics provide insights into customer preferences and behavior, allowing retailers to optimize their marketing efforts for increased revenue and improved customer loyalty.
Yes, WISMOlabs is designed to seamlessly integrate with your Magento store via Magento extension. The platform is fully customizable and offers a smooth onboarding process, making it easy for businesses to get started. Platform compatible with any version of Adobe Commerce including Magento 2.