Magento shipping tracking & order tracking extension
All transactional messages (email and SMS), order and magento shipping tracking, marketing, shipment visibility, analytics, eCommerce returns, and more with WISMOlabs Shipping Tracking Magento extension.
Delight Your Customers With An Greatly Improved Magento Post-Purchase Journey.
Book a Demo and we’ll show you how WISMOlabs can help businesses reduce “Where is my order” calls by providing customers with shipping and order tracking information they need in real-time and by proactively communicating with them throughout the delivery process.
Branded eCommerce Returns Automation
Real-time shipment tracking
Upsell/Cross-sell during post-purchase
Transactional messages via SMS
Shipping notifications
Out for Delivery notifications
Delivered notifications
Late Shipment notifications
Undelivered/Returned to Sender notifications
Magento Shipping Tracking & Automated Magento Shipment Notifications
Keep your customers in-the-know at every step. Automated email, SMS, and push alerts inform them when orders ship, face delays, or are delivered. Reduce “Where Is My Order?” calls and boost customer confidence with Magento shipping tracking extension.
Magento Shipping and Order Tracking Page
With the average customer tracking their orders between 3 to 6 times, the tracking page is the most frequently visited resource after the purchase. WISMOlab’s Magento branded tracking page provides customers with real-time updates and creates a seamless brand experience that drives repeat sales, increases customer loyalty, educates clients, and reduces support tickets.
Personalization and Marketing in Magento
Engage customers after they buy with targeted offers and personalized messages. Use built-in analytics to boost repeat orders, lift brand loyalty, and improve your ROI. Keep your customers coming back.
Magento Returns Automation
Streamline returns to save time and money. Offer easy label options, integrate with shipping carriers, and cut down on costly support. Make your returns process hassle-free, keeping customers happy and encouraging repeat business.
Real-Time Shipment and Order Tracking
Track shipments from 750+ global carriers — UPS, FedEx, DHL, and more — in near real-time. Access information location and status of your customers’ shipments and proactively address any potential issues and ensure a smooth delivery experience. Optimize shipping process, reduce shipping-related support tickets and provide customers with timely and accurate updates on their orders. This enhanced experience leads to increased customer satisfaction and loyalty, ultimately driving revenue growth and profitability.
Maximize Magento Revenue, Cultivate Loyalty:
Elevate Your Bottom Line with an Unforgettable Post-Purchase Experience!
Our numbers talk
15-30
X
upto
12
+
75-95% WISMO Call Reduction
Incremental ROI from Repeat Sales.
Extra Touch Points.
Ready to Get Started?
Discover how simple it is to integrate and streamline your shipping process. Check out our How to Enable Magento Shipping Tracking Guide for a quick, step-by-step setup.
Once you’re ready, just hit Book a Demo to see it in action and start enhancing your post-purchase experience today!
Lots of great features and customizations are possible to make a great experience for your customers. Very customizable, and excellent support! The WISMO team was right there with us.
The product allows for significant customization, letting your customers have a seamless branded experience. And their customer service is amazing; they will do anything to help you get your tracking portal off the ground.
WISMOlabs is the best post-purchase platform on the market. Our CSRs rave about it, just as our customers do to them. Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost-effectiveness.
Great customization and marketing potential. WISMO team is very hands-on in helping us.
Killer customer support.
Killer customer support.
I get responses to my questions extremely quickly. The team is proactive in informing me of what to focus on to better use the platform. Awesome customer experience, and so many possibilities.
In less than six months, we more than made back our initial investment just on orders alone. That doesn’t even include the intangibles of much-improved customer experience.
Customer service requests for tracking info are down. We can offer incentives and sales opps on the WISMOlabs landing page.
Customer experience improved with a great reduction in call volume for simple tracking requests or questions.
Ensuring a best-in-class post-purchase experience was a top priority for us. Thanks to WISMO, we built a custom tracking page and provided post-shipment notification emails, delighting our clients.
I would highly recommend WISMO LABS to anyone who wants a reliable and efficient order tracking tool.
Cohesive post-purchase branding experience - Great insight into each step of the carrier delivery process. The data on post-purchase customer engagement is super valuable.
Easy set up and easy customization with help of Wismo team. brings a branded experience to our tracking rather than going directly to the courier's website.
Implementation was rather easy and effortless. The overall product is user friendly.
WISMOlabs is extremely helpful in driving conversion and supporting repeat sales. Great Support, Great Service.
Still have questions?
These are the ones we hear most.
Book a VIP demo, and we’ll answer all yours.
Book a VIP demo, and we’ll answer all yours.
WISMOlabs is a post-purchase communication automation solution designed for BigCommerce stores. It helps build trust, reduce WISMO (Where is my order?) calls, increase brand loyalty, and generate additional revenue while keeping customers informed about their order and shipment statuses.
WISMOlabs significantly improves Magento order and shipment tracking functionality by providing customers with real-time order tracking information and proactive communication throughout the delivery process. This efficient communication system helps reduce “Where is my order?” (WISMO) calls, as customers stay well-informed and are less likely to contact customer support for updates on their orders.
Key features of WISMOlabs for Magento include:
- Magento Shipment tracking
- Branded tracking page
- Real-time shipment tracking
- Upsell/Cross-sell during post-purchase
- Magento ECommerce Returns Automation
- Transactional messages via SMS, Email, Push notifications, including Shipping, Out for Delivery, Delivered, Late Shipment, and Undelivered/Returned to Sender notifications
WISMOlabs’ Magento branded tracking page provides customers with real-time shipment tracking updates while maintaining a consistent and engaging brand experience. This helps drive repeat sales, increase customer loyalty, and reduce the number of support tickets needed.
WISMOlabs offers powerful marketing tools that enable Magento retailers to target specific customer segments with personalized messages and offers. Detailed analytics provide insights into customer preferences and behavior, allowing retailers to optimize their marketing efforts for increased revenue and improved customer loyalty.
Yes, WISMOlabs is designed to seamlessly integrate with your Magento store via Magento extension. The platform is fully customizable and offers a smooth onboarding process, making it easy for businesses to get started. Platform compatible with any version of Adobe Commerce including Magento 2.