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Monitor Post-Purchase Logistics.

Get the tools you need to monitor post-purchase logistics effectively.

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Track Shipments in Real-Time

WISMOlabs integrates with 750+ various shipping carriers, including USPS, UPS, FedEx, DHL and many more carriers, to track shipments and monitor their delivery status. This provides retailers and customers with real-time updates on the location and status of orders and shipments.

Shipment Visbility

Shipping notifications

Send automated order status and shipping tracking notifications to customers and support teams, keeping everyone informed of the status of orders, including any delays or changes in delivery times.

Optimize Customer Engagement with Real-Time Order and Shipping Tracking Notifications

Carrier Performance

Identify which parts of post-purchase logistics including carriers and 3PL are performing well and which ones may need to be replaced or optimized with a modern dashboard that displays the performance of different carriers. Delivery times, events statuses, and other metrics.

Explore WISMOlabs Dashboard: Enhancing E-Commerce Post-Purchase Experience and Carrier Performance Analytics
WISMOlabs provides an overall reduction of WISMO calls by 70 to 95%
Capterra 5 stars best rating amongst post-purchase platforms
Lots of great features and customizations are possible to make a great experience for your customers. Very customizable, and excellent support! The WISMO team was right there with us.
Chris Colinsky
Chris ColinskyCTO
The product allows for significant customization, letting your customers have a seamless branded experience. And their customer service is amazing; they will do anything to help you get your tracking portal off the ground.
Abby Bartholomew
Abby BartholomewCo-Creator
WISMOlabs is the best post-purchase platform on the market. Our CSRs rave about it, just as our customers do to them. Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost-effectiveness.
Andrew Bailey
Andrew BaileyIntegrations Manager
Great customization and marketing potential. WISMO team is very hands-on in helping us.
Killer customer support.
Jason Adams
Jason AdamsLabel Manager
I get responses to my questions extremely quickly. The team is proactive in informing me of what to focus on to better use the platform. Awesome customer experience, and so many possibilities.
Randall Hidajat
Randall HidajatDirector of Customer Support
In less than six months, we more than made back our initial investment just on orders alone. That doesn’t even include the intangibles of much-improved customer experience.
Eli Cassis
Eli CassisSenior Manager of Digital Marketing
Customer service requests for tracking info are down. We can offer incentives and sales opps on the WISMOlabs landing page.
Joshua Hancik
Joshua HancikeCommerce Expert & Solution Architect
Customer experience improved with a great reduction in call volume for simple tracking requests or questions.
dibruno
Shai HalperinManager
Ensuring a best-in-class post-purchase experience was a top priority for us. Thanks to WISMO, we built a custom tracking page and provided post-shipment notification emails, delighting our clients.
Tripp Coggins
Tripp CogginsPresident
I would highly recommend WISMO LABS to anyone who wants a reliable and efficient order tracking tool.
Ankush Thakur
Ankush ThakurDigital Project Manager
Cohesive post-purchase branding experience - Great insight into each step of the carrier delivery process. The data on post-purchase customer engagement is super valuable.
Tim Luff
Tim LuffeCommerce Systems Manager
Easy set up and easy customization with help of Wismo team. brings a branded experience to our tracking rather than going directly to the courier's website.
Trevor Funderburk
Trevor FunderburkDirector of eCommerce
Implementation was rather easy and effortless. The overall product is user friendly.
Dewey Doan
Dewey DoanChief Executive Officer
WISMOlabs is extremely helpful in driving conversion and supporting repeat sales. Great Support, Great Service.
Nina Hadži-Antich
Nina Hadži-AntichDirector of Customer Experience

Reduce WISMO calls, Boost LTV, Upsell/Cross-sell

with an intelligent post-purchase communications platform.

Transform transactional messages into personalized opportunities to upsell, cross-sell, and grow customer loyalty beyond shipping updates and returns.
WISMOlabs - intelligent post-purchase communication platform
WISMOlabs - intelligent post-purchase communication platform
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