Branded Tracking Page
Limited branding, upsell/cross sell. Some information from the carrier, if available.
Fully customizable, with up-sell/cross-sell, humanized messaging from the carrier.
Better Post-Purchase Experience for Shopify and Shopify Plus
Keep all customers informed during post-purchase and returns, even with carriers/shipping delays and up-sell and cross-sell without being salesy during the time when they are most receptive to your offers.
Dramatically Improve Your Shopify Buyers' Post-Purchase Journey.
Shopify and Shopify Plus out of the box has some order tracking and post-purchase communications. Take it to whole new level with additional communication, up-sell and cross-sell functionality, additional touch points when it is important to your customers. Build brand loyalty when logistics are smooth and become a champion when things don’t go according to plan.
Branded eCommerce Returns Automation
Real-time shipment tracking
Upsell/Cross-sell during post-purchase
Limited upsell/cross sell. Some information from the limited set of carrier, if available.
Unlimited branded upsell/cross sell. Fully enchanted from the any carrier.
Transactional messages via SMS
Shipping notifications
Out for Delivery notifications
Delivered notifications
Late Shipment notifications
Undelivered/Returned to Sender notifications
Failed delivery attempt
Exceptions
Tailored spectrum of shipment notifications
Keep your customers informed with real-time updates on their orders. Add late shipment, exceptions, and failed delivery notifications and improve the timing of shipped, out-for-delivery, and delivered messages. Don’t let your customers wonder about the status of their orders – give them the peace of mind they deserve with timely and accurate order status updates.
Take Your Shopify Tracking Page To The Next Level
Average customer tracks their order 3-6 times after the purchase making the tracking page an essential resource. Fully personalized and contextual WISMOlab’s Shopify branded page drives repeat sales, enhances customer loyalty, educates clients, and minimizes support tickets. Integration with social channels, support systems, marketing, and review platforms improves the efficiency of your entire technology stack.
Granular Marketing Automations in Post-purchase
Tell a story your customer will engage with. Robust marketing tools help you break your customers into different segments and display different marketing and other messages to different customers at different times. , Optimize your marketing efforts for enhanced revenue and improved customer loyalty with detailed post-purchase customer behavior analytics.
Shopify and Shopify Plus Returns Automation
Enhances customer convenience and significantly reduce support and shipping costs. Seamlessly integrate with eCommerce platforms and logistics networks, with a range of label options including QR code scanning, pre-included labels, or cost-effective shipping labels.
Real-Time Shipment Tracking
Near real-time information on the location and status of all orders ensures a smooth delivery experience. Stay informed, optimize your shipping process, and provide customers with an enhanced experience, increasing customer satisfaction and loyalty.
Maximize Shopify Revenue, Cultivate Loyalty:
Elevate Your Bottom Line with an Unforgettable Post-Purchase Experience!
Our numbers talk
15-30
X
upto
12
+
75-95% WISMO Call Reduction
Incremental ROI from Repeat Sales.
Extra Touch Points.
Talk to a real human
Get the gist of WISMOlabs with a guided, B.S.-free tour.
Lots of great features and customizations are possible to make a great experience for your customers. Very customizable, and excellent support! The WISMO team was right there with us.
The product allows for significant customization, letting your customers have a seamless branded experience. And their customer service is amazing; they will do anything to help you get your tracking portal off the ground.
WISMOlabs is the best post-purchase platform on the market. Our CSRs rave about it, just as our customers do to them. Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost-effectiveness.
Great customization and marketing potential. WISMO team is very hands-on in helping us.
Killer customer support.
Killer customer support.
I get responses to my questions extremely quickly. The team is proactive in informing me of what to focus on to better use the platform. Awesome customer experience, and so many possibilities.
In less than six months, we more than made back our initial investment just on orders alone. That doesn’t even include the intangibles of much-improved customer experience.
Customer service requests for tracking info are down. We can offer incentives and sales opps on the WISMOlabs landing page.
Customer experience improved with a great reduction in call volume for simple tracking requests or questions.
Ensuring a best-in-class post-purchase experience was a top priority for us. Thanks to WISMO, we built a custom tracking page and provided post-shipment notification emails, delighting our clients.
I would highly recommend WISMO LABS to anyone who wants a reliable and efficient order tracking tool.
Cohesive post-purchase branding experience - Great insight into each step of the carrier delivery process. The data on post-purchase customer engagement is super valuable.
Easy set up and easy customization with help of Wismo team. brings a branded experience to our tracking rather than going directly to the courier's website.
Implementation was rather easy and effortless. The overall product is user friendly.
WISMOlabs is extremely helpful in driving conversion and supporting repeat sales. Great Support, Great Service.
