Retailers around the world are planning, organizing, and improving their customer service for the upcoming holiday shopping season. Historically, 20-30% of annual sales for retail establishments take place during the holidays and sales revenue over that period can make or break a business. While a large portion of online businesses saw an increase in sales, many retailers find themselves looking for a comeback in the 4th quarter. Expectations are high that the canceled travel plans and limited mobility of shoppers will turn into a shopping frenzy during Black Friday and beyond.
What is your company doing to capture sales and increase revenue in Q4? The retail landscape will be highly competitive with many online retailers looking to leverage brand loyalty and increase revenue. One of the best ways to stand out is to provide customers with a world-class shopper’s journey by creating a customized post purchase experience that keeps shoppers in the know and reduces anxiety about their online orders. But bringing in a new vendor and integrating a high-quality post purchase experience in this late in the year is difficult to integrate and won’t be ready for October, right? Wrong!
There is still time to increase customer retention, reduce WISMO calls and increase repeat sales with the WISMOlabs Post Purchase Experience Platform. The platform can be integrated with major e-commerce platforms in one to two weeks and you can begin delighting your customers quickly and easily.
“I would definitely recommend you all. The implementation was seamless and support was there every step of the way. Anyone who is looking to improve their post-purchase experience should immediately look at WISMOlabs.”
Eli Cassis, LEM Products
“The transformation was easy, as it took very little time to get up and running.”
Nelson Fisher, Monoprice
“We integrated the existing WISMOLabs tech with a smart URL structure which provides the most up-to-date tracking info for each order (it’s super cool!) in just a few days!”
Joshua Hancik, Ella Paradis
The WISMOlabs Post Purchase Experience Platform features:
Easy Integration
Plug and Play capability with top eCommerce platforms within two weeks.
Shopify, CrateJoy, Magento, Salesforce Commerce Cloud, and many more…
Implement a high-quality post-purchase experience before the busiest part of Q4 begins and start increasing repeat sales and cross-promotion sales almost immediately. Continue your eCommerce experience beyond the purchase and keep delighting your customers during the post-purchase experience.
Brand Customization
Quickly and easily adjust the look and feel of your post purchase experience platform for a user experience that complements your brand. The consistent experience throughout the buyer’s journey will result in more sales and more repeat purchases from satisfied customers.
Quickly Integrate with 100s of Shipping Carriers
Show your customers up to the minute order tracking with quick and seamless incorporation of data from your carrier. WISMOlabs works with all major shipping carriers and provides a seamless experience that keeps the customer in the know about their order with accurate delivery information and maps. Customers will have no need to call you for updates, resulting in lower “Where is my order” calls and better customer service satisfaction…
Superior analytics
Review the activities of your customers at a glance and make decisions based on their preferences, views, and actions. Make data driven decisions for better sales performance, understand your customers’ decisions and create more effective marketing campaigns that lead to higher sales and profitability.
