Shipment Tracking software.
Ultimate shipping tracking software solution for advanced shipment visibility, shipping tracking, and carrier management, tailored specifically for e-commerce logistics managers to enhance delivery efficiency and customer experience. The best shipment tracking software you have yet to use.
Track Shipments in Real-Time.
Shipment tracking software provides real-time visibility, enabling users to monitor shipments at every stage. With this functionality, you can:
- Locate Shipments: Track the exact location of your parcels.
- Status Updates: Get real-time updates on the current status of each shipment (e.g., Delivered, Shipped, Delayed).
- Proximity to Destination: See how close each shipment is to its final destination.
- Estimated Delivery Times: Receive accurate predictions for delivery times, ensuring you and your customers are always informed.
Experience the power of real-time data with WISMOlabs shipment tracking software, making your logistics operations more efficient and reliable.
Shipment Notifications.
Send customizable delivery notifications through email, SMS, push, Klaviyo, and webhooks. Our system offers branded, context-aware updates on order status, from processing to delivery.
Key Features:
- Proactive Communications: Inform customers about shipping delays, late shipments, and failed deliveries.
- Reduce Inquiries: By keeping customers informed, reduce the need for customer service interactions.
- Enhance Customer Experience: Alleviate customer friction with timely and accurate updates.
This proactive approach ensures a seamless customer experience and enhances operational efficiency.
This proactive approach ensures a seamless customer experience and enhances operational efficiency.
Improve Operational Efficiency.
WISMOlabs shipment tracking empowers logistics managers and retailers to optimize operations, reduce costs, and enhance overall service quality.
- Days to Delivery: Understanding delivery times helps logistics managers and retailers identify inefficiencies and enhance customer satisfaction by meeting delivery expectations.
- Fulfillment Cycle: Tracking fulfillment times reveals bottlenecks, enabling better inventory management and labor allocation for streamlined operations.
- Carrier Performance: Analyzing carrier reliability allows for better assessment of partnerships and negotiation of service level agreements, ensuring timely deliveries and improved customer trust.
Proactive Risk Managements.
WISMOlabs shipment tracking platform helps create and identify critical operational delays and communication gaps in the order fulfillment and shipping process, such as:
- Fulfillment delays: Monitors the time taken process the order, highlighting delays that could impact customer satisfaction.
- Pre-Shipment Bottlenecks: Tracks the duration from label creation to shipment, identifying any issues that might cause delays.
- Stuck Shipments: Ensures timely carrier updates, flagging any communication gaps that might indicate problems.
- and create Your Own Risk Criteria
Proactive Problem-Solving
With shipment tracking and visibility, logistic managers can identify potential issues or delays in real-time, allowing them to take proactive measures to mitigate risks and minimize disruptions. Whether it’s rerouting shipments to avoid congestion, resolving inventory discrepancies, or addressing delivery delays, having visibility into the supply chain enables swift decision-making and effective problem-solving.
Enhanced Customer Experience
In today’s competitive marketplace, meeting customer expectations for timely and accurate deliveries is paramount. Shipment tracking and visibility empower logistic managers to provide customers with accurate and up-to-date information regarding the status of their orders. By offering transparency and proactive communication throughout the shipping process, logistic managers can enhance customer satisfaction, build trust, and foster long-term loyalty.
Operational Efficiency and Optimization
Visibility into shipment data enables logistic managers to gain valuable insights into their operations, allowing them to identify inefficiencies, optimize routes, and streamline processes. By analyzing key metrics such as transit times, dwell times, and order fulfillment rates, logistic managers can identify areas for improvement and implement strategies to enhance operational efficiency, reduce costs, and maximize productivity throughout the supply chain.
Operational Efficiency:
Solve Shipping Problems Proactively, Enhanced Customer Experience, Optimize Logistics.
Our numbers talk
15-30
X
750
+
75-95% WISMO Call Reduction
Incremental ROI from Repeat Sales.
Carriers supported
Talk to a real human
Get the gist of WISMOlabs with a guided, B.S.-free tour.
Lots of great features and customizations are possible to make a great experience for your customers. Very customizable, and excellent support! The WISMO team was right there with us.
The product allows for significant customization, letting your customers have a seamless branded experience. And their customer service is amazing; they will do anything to help you get your tracking portal off the ground.
WISMOlabs is the best post-purchase platform on the market. Our CSRs rave about it, just as our customers do to them. Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost-effectiveness.
Great customization and marketing potential. WISMO team is very hands-on in helping us.
Killer customer support.
Killer customer support.
I get responses to my questions extremely quickly. The team is proactive in informing me of what to focus on to better use the platform. Awesome customer experience, and so many possibilities.
In less than six months, we more than made back our initial investment just on orders alone. That doesn’t even include the intangibles of much-improved customer experience.
Customer service requests for tracking info are down. We can offer incentives and sales opps on the WISMOlabs landing page.
Customer experience improved with a great reduction in call volume for simple tracking requests or questions.
Ensuring a best-in-class post-purchase experience was a top priority for us. Thanks to WISMO, we built a custom tracking page and provided post-shipment notification emails, delighting our clients.
I would highly recommend WISMO LABS to anyone who wants a reliable and efficient order tracking tool.
Cohesive post-purchase branding experience - Great insight into each step of the carrier delivery process. The data on post-purchase customer engagement is super valuable.
Easy set up and easy customization with help of Wismo team. brings a branded experience to our tracking rather than going directly to the courier's website.
Implementation was rather easy and effortless. The overall product is user friendly.
WISMOlabs is extremely helpful in driving conversion and supporting repeat sales. Great Support, Great Service.
