How it works

WISMOlabs fetches shipping tracking numbers, order and customer data directly from your shopping cart, continuously tracks shipments across 750+ carriers, 3PLs, and delivery services, and keeps your customers informed with personalized updates in your unique brand’s voice via customers’ preferred communication channels.

Connect your eCommerce platform

Install a WISMOlabs plugin, app, or extension to connect your store, or use our WISMOlabs shipping API for custom integrations. Choose what data to share, and WISMOlabs will automatically pull data as orders fulfilled.

{API}

Configure your branding

Pick colors, upload logo, choose and customize templates or create your own from scratch.

Choose when and how to notify your customers

Choose how often to notify your customers. Decide between frequent updates or just key notifications, using channels like email, SMS, messaging apps, or pushing events to platforms like Klaviyo.

Setup marketing and personalization

Leverage the data you share to set up marketing and personalization strategies. Use these insights to upsell, cross-sell, and engage with customers at key moments in their post-purchase journey.

Enjoy happy customers and actionable Insights

Keep your customers informed, reducing “Where is my order?” inquiries.
Get complete visibility into fulfillment processes, carrier performance, and customer engagement.
Use data to drive better decisions, build loyalty, and increase profitability.

How it works

Connect your eCommerce platform

Configure your branding

Choose when and how to notify your customers

Setup marketing and personalization

Enjoy happy customers and actionable Insights

Reduce WISMO calls, Boost LTV, Upsell/Cross-sell

with an intelligent post-purchase communications platform.

Integrations

Solutions

Resources

Company