Integrations and white glove on-boarding
Seamless integration and white glove onboarding ensures smooth implementation and efficiency in operations, connecting with carriers, eCommerce platforms and your entire technology, support, and marketing stack.
White Glove Service For ALL Retailers.
Elevate Your Brand, Simplify Your Integration.
01
Custom Integration and Setup
An on-boarding process process includes gathering information about your specific needs and goals, and curating the entire process to ensure a smooth integration. WISMOlabs can handle technical tasks such as installing necessary plugins and connecting APIs, and/or provide support to your technical teams during the integration process.
02
Brand Alignment Process
In addition, WISMOlabs works with your brand and marketing teams to ensure that all consumer-facing components of the platform, including transactional and marketing messages, meet the your requirements. This attention to detail can help ensure a seamless experience for both you – the retailer, and your customers.
Discover how customizing the journey can boost satisfaction and foster loyalty.
Platforms and Tools We Really Good with...
Reliable plug-n-play integrations with your eCommerce and technology stack.
BigCommerce
Streamline your post-purchase experience by connecting BigCommerce. Deliver branded order updates, automate BigCommerce shipment tracking, and enhance customer satisfaction with every interaction—all without additional development.
Magento
Integrate WISMOlabs with Magento shipping tracking extension to transform transactional notifications into revenue opportunities. From real-time order tracking to personalized customer touchpoints, keep your customers informed and engaged post-purchase.
Salesforce
Leverage WISMOlabs to deliver personalized, real-time shipping updates seamlessly integrated with Salesforce Commerce Cloud. Streamline customer journeys and gain insights into order and carrier performance.
Shopify
With WISMOlabs, Shopify order tracking merchants can boost customer loyalty by providing seamless tracking and customized post-purchase communications. Keep customers coming back with timely notifications tailored to their preferences.
WooCommerce
WooCommerce shipping tracking plugin from WISMOlabs helps users turn order tracking into a growth tool. Provide instant updates, reduce “Where is my order?” (WISMO) inquiries, and create upsell opportunities through tailored post-purchase communication.
Klaviyo
WISMOlabs triggers Klaviyo transactional emails and SMS and automates data-driven post-purchase messages. Keep your customers engaged with highly personalized, timely updates tailored to their journey and preferences.
API
Use WISMOlabs’ platform-agnostic shipping tracking API to integrate advanced tracking and post-purchase communication with any eCommerce system, ERP, OMS, CRM, or marketing platform. Gain complete control over your workflows and customer experience.
Webhooks
WISMOlabs shipping tracking Webhooks make it easy to connect your order and shipment data to tools like Celigo, Attentive, Zapier, and Integromat. Automate workflows, reduce manual tasks, and deliver a consistent customer experience at every stage.
Don't See Your Tech?
If your platform isn’t listed, chances are we’re already compatible through a technology partner or can tailor a custom integration to seamlessly connect your systems.
Works with any carrier and 3PL
750
+
Carriers supported
98.7
%
AI enhanced data
Problem
Data from carrier APIs often results in inaccurate shipment statuses, complicating vital information extraction and leading to customer dissatisfaction due to miscommunication about shipments.
Solution
WISMOlabs addresses this by employing AI to decode and standardize tracking information across all carriers, offering clear and confidential updates, enhancing logistics, and improving customer experiences.
Long Gone Are the Days of Confusing, Inaccurate, and Unknown Order and Shipment Statuses
AI-Driven Clarity
Communicate shipment statuses with WISMOlabs, leveraging AI and smart data techniques.