WISMOlabs - post purchase experience solution and ecommerce returns
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Monitor Post-Purchase Logistics.

Get the tools you need to monitor post-purchase logistics effectively.
Shipment Visbility

Tracking Information

WISMOlabs integrates with various shipping carriers, such as UPS, FedEx, DHL and many more, to track packages and monitor their delivery status. This provides retailers with real-time updates on the location and status of their customers’ orders.

Delivery Alerts

Send automated delivery alerts to customers and retailer support teams, keeping everyone informed of the status of orders, including any delays or changes in delivery times.
Optimize Customer Engagement with Real-Time Order and Shipping Tracking Notifications
Explore WISMOlabs Dashboard: Enhancing E-Commerce Post-Purchase Experience and Carrier Performance Analytics

Carrier Performance

Identify which carriers are performing well and which ones may need to be replaced or optimized with a modern dashboard that displays the performance of different carriers. Delivery times, events statuses, and other metrics.

WISMOlabs provides an overall reduction of WISMO calls by 70 to 95%

Our customers say it best

Our CSRs rave about WISMOlabs, just as our customers do to them.
Andrew BaileyIntegration Manager, Word Wide Golf
Customer service requests for tracking info are down.
Joshua HancikDirector, Ella Paradis
Customer experience improved with a great reduction in call volume.
Shai HalperinSenior Web & Digital Marketing Manager, DiBruno
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