WISMOlabs - post purchase experience solution and ecommerce returns
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How it works

WISMOlabs fetches data directly from your shopping cart, continuously tracks shipments with 3PLs, carriers and delivery services, and keeps your customers informed with personalized updates in your brand’s voice.

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Connect your eCommerce platform

Install a WISMOlabs plugin, app, or extension to connect your store, or use our WISMOlabs shipping API for custom integrations. Choose what data to share, and WISMOlabs will automatically pull data as orders fulfilled.
BigCommerce
Magento
salesforce
Shopify
woocommerce
{API}
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Connect post-purchase platform to your ecommerce shopping cart
post-purchase branding

Configure your branding

Pick colors, upload logo, choose and customize templates or create your own from scratch.

Choose when and how to notify your customers

Choose how often to notify your customers. Decide between frequent updates or just key notifications, using channels like email, SMS, messaging apps, or pushing events to platforms like Klaviyo.
Choose order tracking and shipment notifications and channels
setup post-purchase marketing

Setup marketing and personalization

Leverage the data you share to set up marketing and personalization strategies. Use these insights to upsell, cross-sell, and engage with customers at key moments in their post-purchase journey.

Enjoy happy customers and actionable Insights

Keep your customers informed, reducing “Where is my order?” inquiries.
Get complete visibility into fulfillment processes, carrier performance, and customer engagement.
Use data to drive better decisions, build loyalty, and increase profitability.
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