Express Mail Service (EMS) boasts an impressive history as a leading global carrier. With its roots dating back to 1986, EMS has continually evolved, offering robust and efficient international delivery services. EMS is renowned for its logistics prowess, offering a wide array of services that encompass door-to-door delivery, parcel services, and ecommerce return automation. With a vast network spread across 200 countries and territories, EMS’s geographic reach is indeed commendable. This extensive reach enables EMS to meet the rising global demand for efficient and reliable delivery services. EMS excels in logistics and delivery, demonstrated by their consistently high service levels. However, as the ecommerce landscape evolves, the need for enhanced transparency and customer engagement in the post-purchase process is paramount. This is where WISMOlabs steps in, helping retailers and 3PLs leverage EMS’s services while ensuring a superior post-purchase experience. WISMOlabs enhances the EMS shipping tracking process through proactive notifications, branded tracking pages, and service updates. This does not imply that EMS offers these tracking benefits themselves. Instead, WISMOlabs complements EMS’s strengths in delivery and logistics, adding value by boosting transparency and customer engagement after the purchase.
