WISMOlabs adopts JWT Tokens ahead of Salesforce’s UUID Deprecation

As we navigate the evolving digital landscape, WISMOlabs remains committed to providing secure, efficient, and innovative solutions for our customers. Starting June 15, 2023, Salesforce will no longer support the use of UUID token formats for API Clients in CC Account Manager. In response to Salesforce’s decision to discontinue support for the Universally Unique Identifier […]

Optimize Ecommerce Returns: Enhancing Customer Experience & Boosting Loyalty

In the competitive ecommerce industry, customer experience is a paramount differentiator. Modern consumers not only seek quality products but also demand a flawless, streamlined service. A vital aspect of this service is an efficient, user-friendly ecommerce returns process. By refining this aspect of your business, you can significantly enrich your customer experience, foster brand loyalty, […]

Transforming Order Tracking: WISMOlabs Unveils AI-Powered Update to Revolutionize Package Tracking Experience

The world of online shopping has been growing exponentially, and with it, the need for efficient and accurate order tracking has become more important than ever. Traditional tracking systems rely heavily on carrier-provided information. While some carriers offer structured responses that include the package’s status, estimated time of arrival (ETA), and other details, many carriers […]

Enhancing Magento Shipping Tracking for a Better Customer Experience

Magento has long been a popular choice for e-commerce businesses seeking to develop and manage their online stores. Its powerful features, flexibility, and scalability have made it a preferred platform for many retailers. Magento’s extensive range of features includes product management, order processing, and secure payment gateways, making it a one-stop-shop for creating a successful […]

6 Strategies to Recession Proof Your Ecommerce Business

There is a lot of debate lately about whether we will experience, or are already experiencing, a recession lately. The economic indicators seem to point in a different direction every month. Whether we are on the verge of a recession, are heading towards a “soft-landing,” or even if your business seems unaffected, it is important […]

Ecommerce Personalization and the Post-purchase Experience

The ecommerce landscape has become very competitive. We buy everything online. Optinmonster estimates that in 2022, there were 268 million online shoppers in the United States with an expected increase to almost 285 million in 2025. If you are an ecommerce retailer and don’t have a strategy to stand out from the competition, you might […]

Reduce Buyer’s Remorse with These 5 Simple Steps

Buyer’s remorse, we’ve all been there. Seconds after clicking the “buy” button we begin wondering if we made the right choice. In his book “The Paradox of Choice-Why More is Less,” Barry Schwartz argues that giving consumers too many choices leads to increased anxiety because making a choice of one among many other options means […]

Navigating Shipping Options to Overcome Your Ecommerce Challenges

If you sell your products online, you already know how important, and challenging, shipping options can be. Overall, ecommerce retailers need to find the right balance between cost, speed, and customer satisfaction when it comes to shipping. And yet, shipping is a crucial part of being an ecommerce retailer. The challenge is to maintain a […]

Improve Magento shipping tracking with WISMOlabs post-purchase platform

As an online merchant, it’s important to provide a seamless and satisfactory post-purchase customer experience. However, it can be challenging to keep track of orders, manage customer inquiries, and offer personalized support to customers. This is where WISMOlabs comes in. WISMOlabs is a comprehensive post-purchase tracking and communication platform that helps merchants to optimize their […]

Pros and Cons of Sending Transactional Emails with Klaviyo

Klaviyo is an email and SMS marketing platform designed for e-commerce businesses where retailers can send marketing emails and/or sms. Klaviyo tools make it an effective solution to building and growing your marketing efforts. Alongside with regular marketing communications Klaviyo offers sending transactional emails. Sending Klaviyo transactional emails is a common practice amongst eCommerce retailers and […]

Marketing ideas that encourage repeat sales.
Manipulative, yet ethical.

As an e-commerce retailer, it’s crucial to constantly strive for ways to increase customer satisfaction and drive sales. One effective strategy is to encourage repeat purchases and maximize LTV. In this article, we will explore various manipulative yet ethical after-sale marketing techniques that can be implemented immediately after the sale during the shipping phase to […]

Unlock the Power of Post-Purchase: How it Can Make or Break Your Ecommerce Business

In today’s competitive eCommerce landscape, it’s not enough to just have a great product or a user-friendly website. The post-purchase experience includes everything: order processing, shipping, notifications, customer service, and product returns or exchanges. This experience plays a crucial role in determining the success of an online business. By providing a seamless and satisfying post-purchase […]