Don’t waste the opportunity to take advantage of the post-purchase experience by implementing a generic tracking platform. The period of time between when your customer places an order and when the order gets to their doorstep is crucial. It is an ideal opportunity to leverage your brand, optimize your marketing, and generate more sales.
Other after-sale platforms simply connect to shipping carrier data and redirect it to their customers, WISMOlabs enhances the information and provides a customized, marketing-focused branded experience that gives your customers the confidence to keep coming back to you again and again.
“On average, the ROI from using the system is anywhere between 5X to 15X depending on how the marketing engine is utilized. Our WISMOlabs portal is now a profit center for us! …Now that we’re using the WISMOlabs system, we’re getting 0 to 2 calls each day instead of 20 to 25. WISMOlabs has almost eliminated our ‘where is my order?’ calls”
Kyle Keehan, Capezio
Don’t settle for an off the shelf, self-service, or one-size-fits-all tracking platform. Take it to the next level with the WISMOlabs Post Purchase Experience platform.
- UP TO 20% HIGHER ACCURACY LEVEL FOR PREDICTIVE TRACKING
Using the information from the shipping carriers, the WISMOlabs Platform anticipates the delivery date before the carrier picks up the package. Use predictive technology to account for delays, interruptions, and setbacks. Customers will be updated and will not need to call your customer service department for a status. - CUSTOMIZED MARKETING ASSETS FOR TARGETED SEGMENTATION
Unlike generic tracking platforms, the Marketing Assets interface lets you create hundreds of banners, promotions, and other visual aids to display to your customers based on their activity. By targeting customers at the right time with personalized ads based on customized segmentation, marketing messages will be more personalized and targeted resulting in more repeat sales and a higher ROI. - IN-DEPTH MARKETING/BRANDING ANALYTICS FOR BETTER PERFORMANCE
WISMOlabs powerful analytics put data-driven decisions at your fingertips with the performance of your post-sale marketing assets and the ability to measure your brand equity. - MANAGED SERVICES
Everything you need to keep your customers in the know is included in the platform, with no added charges: SMS notification, analytics platform, cross-promotion banners and much more. Your team will have a dedicated account manager to make sure that our platform is customized for your specific business needs which will optimize your ROI.
The WISMOlabs Post Purchase Experience Platform provides a fully functional marketing system that complements your well-developed e-commerce strategy. Instead of just tracking information, it is another touchpoint for your customers that provides an opportunity to generate brand loyalty, increase sales and grow your business. Find out now how we can help you.
