The world of online shopping has been growing exponentially, and with it, the need for efficient and accurate order tracking has become more important than ever. Traditional tracking systems rely heavily on carrier-provided information. While some carriers offer structured responses that include the package’s status, estimated time of arrival (ETA), and other details, many carriers deliver unstructured or incomplete data that leaves customers and retailers in the dark.

WISMOlabs, a pioneer in delivering innovative tracking solutions and enhancing post-purchase customer experiences, has just unveiled a major update to its proprietary technology. This update aims to revolutionize the order tracking process by leveraging artificial intelligence (AI), smart masks, and data learning techniques. The goal is to provide comprehensive and accurate package tracking, even when carriers provide limited or unstructured information.

Advanced Features to Optimize Order Tracking

WISMOlabs’ latest update offers three key features that work together to provide a superior order tracking experience for both customers and retailers:

• Smart Masks: These advanced algorithms can sift through unstructured data, identifying and extracting key information related to package status, location, and estimated time of arrival (ETA). This ensures that customers receive the most accurate information possible, even when the carrier’s response is incomplete or unstructured.
  
• Data Learning: By analyzing patterns and trends from carriers’ historical data, WISMOlabs’ innovative data learning techniques can better predict and estimate package delivery timelines, allowing customers to plan more effectively.
  
• AI Language Models: State-of-the-art AI language models enable WISMOlabs to decipher and understand carrier responses, even when they are not formatted or structured optimally. This ensures that customers receive clear and accurate information about their packages.

Humanizing the Post-Purchase Experience

WISMOlabs’ major update to its proprietary technology aims to humanize the tracking and shipping experience for customers. By making sense of whatever information is available (or not available) from carriers, WISMOlabs helps buyers know more about their packages and enables retailers to provide a better post-purchase experience during the order journey.

Embracing the Future of Order Tracking with WISMOlabs

As a trailblazer in the package tracking industry, WISMOlabs is dedicated to constantly innovating and improving its solutions, ensuring that customers and retailers can stay informed and engaged during the entire order journey. This major update is set to solidify WISMOlabs as a reliable partner for retailers seeking to deliver exceptional post-purchase experiences to their customers.