What Does “Out for Delivery” Mean & How Long It Takes To Deliver?
📦 Retailers guide to “Out for delivery“. What does “out for delivery” mean? When customers’ package status updates to “Out for Delivery,” it indicates that it has been loaded onto a local delivery vehicle and is on its way to customer’s address. This is the final stage before delivery is completed. Interestingly, at this stage, […]
Ignite Loyalty: Post purchase customer journey explained
📦 Retailers guide to customer engagement during post-purchase journey. In the bustling arena of e-commerce, the post purchase customer journey emerges as a pivotal phase that extends beyond the mere transactional experience. As retailers, understanding and optimizing this journey is akin to turning a one-time buyer into a loyal patron. What is post purchase customer […]
WISMOlabs Integrates with Landmark Global Tracking
In a world where real-time tracking has become a staple in the e-commerce industry, ensuring that this feature is as user-friendly and informative as possible is crucial. Here at WISMOlabs, we’re thrilled to announce our recent integration with Landmark Global tracking, which takes tracking data to a new level of clarity and comprehension. This integration […]
Unraveling Post-Purchase Dissonance: A Retailer’s Guide to Nurturing Lasting Customer Relationships
In the bustling world of ecommerce, the customer journey doesn’t end at the click of the “purchase” button. It unfolds into a path that either cements a lasting relationship or paves the way to a one-time, dissatisfactory transaction. One of the pivotal factors influencing this journey is post-purchase dissonance, a notion stemming from Leon Festinger’s […]
Narvar vs Aftership vs WISMOlabs
Choosing the Right Post Purchase Platform – Narvar vs Aftership vs WISMOlabs Narvar vs Aftership vs WISMOlabs In a space as saturated as shipping tracking and post purchase customer experience software, we’re deeply connected to our target customer and the value we bring them as a growth partner. But we’re not the perfect match for […]
Narvar alternative
Choosing the Right PPX Platform – Narvar alternative Narvar vs WISMOlabs Have you ever seen a comparison page where the “challenger” comes out better than the company writing the comparison? Exactly. Neither have we. So when we set about comparing our post-purchase experience platform to others, we wanted to take a different approach to help […]
Aftership alternative
Choosing the Right PPX Platform – Aftership alternative Aftership vs WISMOlabs Have you ever seen a comparison page where the “challenger” comes out better than the company writing the comparison? Exactly. Neither have we. So when we set about comparing our post-purchase experience platform to others, we wanted to take a different approach to help […]
Minimizing Buyer’s Remorse in E-commerce: The Critical Role of the Post-Purchase Experience
Introduction In an age where digital transactions are rapidly eclipsing brick-and-mortar sales, e-commerce professionals face new challenges and opportunities daily. While a lot of focus is invested in optimizing the pre-purchase journey—from improving website navigation to perfecting marketing emails—an area that’s often overlooked is the post-purchase experience. This oversight can be costly, as it directly […]
Amplifying the Post-Purchase Experience for 2023’s Back-to-School Season: Key Strategies for E-commerce Retailers
As the back-to-school season rapidly approaches, e-commerce retailers must prepare for an influx of consumers starting their shopping early – as soon as July. At WISMOlabs, we provide key insights to enhance your post-purchase experience and seize these critical opportunities. In this guide, we’ll focus on understanding customer behaviors, capitalizing on cross-sell and upsell opportunities, […]
Leveraging Customization: Enhancing Post-Purchase Customer Experience for Retailers
The retail landscape has significantly evolved over the past years, and consumer expectations continue to change at a similarly rapid pace. Retailers who wish to stay ahead in this competitive environment must recognize the value in offering more than just a quality product; they need to provide an exceptional post-purchase customer experience as well. This […]
Reduce WISMO, win customer loyalty and Navigate a UPS Strike Effectively with WISMOlabs
In the fast-paced world of e-commerce, any disruption in the delivery process can potentially cause significant disruption. One such looming disruption is the possible strike by UPS, one of the world’s largest shipping companies. Representing over 340,000 UPS workers, the Teamsters union seeks better wages, improved working conditions, and essential necessities like air conditioning in […]
Transform eCommerce Retail with Shipment Visibility tool: Your Ultimate Guide to Advanced Shipment Tracking
The retail industry, known for its relentless pace and customer-centric nature, greatly benefits from the power of data-driven decision-making. An exceptional tool that enables retailers to harness this power is WISMOlabs Shipment Visibility. This comprehensive solution not only refines the post-purchase customer experience but also equips retailers with invaluable insights, enabling them to make informed […]
