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How Shipment Notifications Can Improve Your Customer Experience
Technology has brought about some amazing changes. We have at our fingertips more processing power than it took to put a man on the moon.
Insights on post-purchase experience and customer retention strategies, focusing on enhancing e-commerce customer interactions for improved brand loyalty and revenue.
Technology has brought about some amazing changes. We have at our fingertips more processing power than it took to put a man on the moon.
Do you ever wish you could get inside the mind of your customer? To know what they’re thinking or what makes them tick? Success in
If you use Shopify, you already know why it is the leading ecommerce platform in the English-speaking world. Millions of online retailers sell on Shopify
For over 17 years consumers have been celebrating Cyber Monday, the first Monday after Thanksgiving, and making it one of the most successful single shopping
By the time a customer calls you for an update on their order, it’s too late. Where Is My Order, or WISMO, calls represent up
Customer acquisition and lead generation remain the main goals in ecommerce, but companies that want to remain profitable also focus on reducing customer churn and
Wouldn’t it be great if you could create an email marketing campaign with higher open rates and increased click-through percentage? You spend so much time
How can you succeed in ecommerce? By curating the customer experience and getting customers to return. More commonly known as CX, customer experience is the
The ability to upsell and cross-sell products to existing customers is a great way to generate additional revenue and grow your ecommerce business. In fact,
With over 26 million ecommerce websites around the globe, there is a lot of competition among online retailers. So, what is the secret to running
When it comes to long term success in ecommerce it is just as important to retain customers as it is to acquire them. Getting repeat
Today’s Ecommerce shopping is no longer just about sales transaction. In the early days of the internet, online shopping was simple: The visitor selected an
Shoppers don’t buy from companies; they buy from people. The websites we most visit and trust have a voice and personality that resonates with our
By now, a lot of us have become savvy online shoppers. We’re familiar with Google searches, cookies, shopping carts and order tracking. We even have
As successful ecommerce retailers, we make sure our customers have the best experience on our site. We craft our brand carefully to provide memorable experiences
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