Carriers
Revolutionize Your Shipping with AI-Powered Solutions
In today’s fast-paced world of eCommerce, efficient shipping is crucial for success as businesses compete to deliver exceptional customer experiences. AI solutions are changing how
Guides, Blog, News.
Insights on post-purchase experience and customer retention strategies, focusing on enhancing e-commerce customer interactions for improved brand loyalty and revenue…
News and Events
AI Revolutionizes Inventory Management Efficiency
Artificial Intelligence (AI) is transforming how businesses handle their inventory, creating unprecedented opportunities for optimization and strategic growth. This revolutionary technology makes inventory management more
eCommerce logistics
Best AI Tools for E-commerce Tracking: Boost Your Business
In today’s fast-paced e-commerce world, using artificial intelligence (AI) to improve tracking and analytics is key to staying competitive. AI-powered e-commerce tracking tools are changing
eCommerce Marketing
Boost Sales with Top E-commerce Notification Tools
In today’s competitive e-commerce landscape, maintaining effective customer communication has become a cornerstone of business success. Automated notification tools represent a strategic investment that transforms how businesses
eCommerce logistics
Choosing the Right AI for Shipment Tracking
In today’s rapidly evolving e-commerce and logistics landscape, selecting the optimal AI solution for shipment tracking represents a critical strategic decision that can significantly impact your business
News and Events
Supercharge E-commerce with AI Personalization
AI personalization is fundamentally revolutionizing the online shopping landscape by creating uniquely tailored experiences that respond to individual customer behaviors, preferences, and purchasing patterns in real-time.
News and Events
Best Tracking Software for E-commerce Retailers: Boost Your Business
In today’s e-commerce world, keeping track of shipments is crucial for success. Good tracking software can improve customer satisfaction and make your business run smoother.
Customer Experience
AI vs Traditional: ROI Analysis for Ecommerce Success
In today’s fast-paced ecommerce world, businesses are always looking for ways to stay ahead. One big choice companies face is whether to use artificial intelligence
eCommerce Marketing
7 AI Trends Revolutionizing Ecommerce in 2025
Artificial intelligence (AI) is changing how online stores work. By 2025, AI will transform how businesses sell products, talk to customers, and run their operations.
Customer Experience
AI Chatbots: Revolutionizing Post-Purchase Customer Inquiries
In today’s fast-paced e-commerce world, customer support is crucial. AI chatbots are transforming how businesses interact with customers after a sale, making operations smoother and improving customer
Clients
AI-Driven Customer Communication: Personalizing Post-Purchase Notifications
AI-driven customer communication is changing how businesses interact with customers after a purchase. This new approach helps companies build stronger relationships, improve satisfaction, and encourage
eCommerce logistics
AI Revolutionizes Delivery Date Accuracy in Logistics
In today’s fast-paced world of e-commerce, accurate delivery dates are crucial for customer satisfaction. AI-powered predictive analytics is changing how businesses estimate and manage delivery dates. This
eCommerce Marketing
Revolutionize Your Business with AI-Powered E-commerce Tracking
In today’s digital marketplace, using the latest technology to improve your e-commerce operations is key to success. AI-powered tracking tools are changing the game, giving
eCommerce Marketing
Secure Your Online Business: E-commerce Risk Mitigation Software Solutions
In today’s digital marketplace, e-commerce businesses face a multitude of threats ranging from sophisticated cyberattacks to payment fraud that jeopardize both financial stability and customer
eCommerce logistics
Real-Time Shipment Tracking Tools for 2025
Real-time shipment tracking has become crucial for e-commerce success in 2025. It keeps customers informed and engaged throughout the delivery process. This transparency builds trust
We would get 20 to 25 calls each day from frustrated customers asking us ‘where is my order?’
Now that we’re using the WISMOlabs system, we’re getting 0 to 2 calls each day.
Lots of great features and customizations are possible to make a great experience for your customers. Very customizable, and excellent support! The WISMO team was right there with us.
The product allows for significant customization, letting your customers have a seamless branded experience. And their customer service is amazing; they will do anything to help you get your tracking portal off the ground.
In 6 months savings between platform fees, support costs and headcount are $250k annually.
WISMOlabs is the best post-purchase platform on the market. Our CSRs rave about it, just as our customers do to them. Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost-effectiveness.
In addition to large decrease in customer inquiries around order status, we’re seeing, roughly 15-30X ROI on the amount of incremental sales that we’ve been able to drive through the WISMO status page.
Great customization and marketing potential. WISMO team is very hands-on in helping us.
Killer customer support.
Killer customer support.
I get responses to my questions extremely quickly. The team is proactive in informing me of what to focus on to better use the platform. Awesome customer experience, and so many possibilities.
In less than six months, we more than made back our initial investment just on orders alone. That doesn’t even include the intangibles of much-improved customer experience.
Customer service requests for order and shipping tracking info are down. We can offer incentives and sales opps on the WISMOlabs landing page.
Customer experience improved with a great reduction in call volume for simple shipping tracking requests or questions.
Ensuring a best-in-class post-purchase experience was a top priority for us. Thanks to WISMO, we built a custom tracking page and provided post-purchase notification emails, delighting our clients.
I would highly recommend WISMOlabs to anyone who wants a reliable and efficient order and shipment tracking tool and more.
Cohesive post-purchase branding experience - Great insight into each step of the carrier delivery process. The data on post-purchase customer engagement is super valuable.
Easy set up and easy customization with help of Wismo team. brings a branded experience to our tracking rather than going directly to the courier's website.
Implementation was rather easy and effortless. The overall product is user friendly.
WISMOlabs is extremely helpful in driving conversion and supporting repeat sales. Great Support, Great Service.
