Guides, Blog, News.

Kyle Keehan Senior Digital Marketing Strategist

We would get 20 to 25 calls each day from frustrated customers asking us ‘where is my order?’ Now that we’re using the WISMOlabs system, we’re getting 0 to 2 calls each day.

Chris Colinsky CTO

Lots of great features and customizations are possible to make a great experience for your customers. Very customizable, and excellent support! The WISMO team was right there with us.

Abby Bartholomew Co-Creator

The product allows for significant customization, letting your customers have a seamless branded experience. And their customer service is amazing; they will do anything to help you get your tracking portal off the ground.

Nelson Fisher Product Manager

In 6 months savings between platform fees, support costs and headcount are $250k annually.

Andrew Bailey Integrations Manager

WISMOlabs is the best post-purchase platform on the market. Our CSRs rave about it, just as our customers do to them. Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost-effectiveness.

Noah Solomon Growth Marketing

In addition to a large decrease in customer inquiries around order status, we're seeing roughly 15-30x ROI on the amount of incremental sales that we’ve been able to drive through the WISMO status page.

Jason Adams Label Manager

Great customization and marketing potential. WISMO team is very hands-on in helping us. Killer customer support.

Randall Hidajat Director of Customer Support

I get responses to my questions extremely quickly. The team is proactive in informing me of what to focus on to better use the platform. Awesome customer experience, and so many possibilities.

Eli Cassis Senior Manager of Digital Marketing

In less than six months, we more than made back our initial investment just on orders alone. That doesn’t even include the intangibles of much-improved customer experience.

Joshua Hancik eCommerce Expert & Solution Architect

Customer service requests for order and shipping tracking info are down. We can offer incentives and sales opps on the WISMOlabs landing page.

Shai Halperin Manager

Customer experience improved with a great reduction in call volume for simple shipping tracking requests or questions.

Tripp Coggins President

Ensuring a best-in-class post-purchase experience was a top priority for us. Thanks to WISMO, we built a custom tracking page and provided post-purchase notification emails, delighting our clients.

Ankush Thakur Digital Project Manager

I would highly recommend WISMOlabs to anyone who wants a reliable and efficient order and shipment tracking and notification tool and more.

Tim Luff eCommerce Systems Manager

Cohesive post-purchase branding experience - Great insight into each step of the carrier delivery process. The data on post-purchase customer engagement is super valuable.

Trevor Funderburk Director of eCommerce

Easy setup and customization with help from the WISMOlabs team. It brings a branded experience to our tracking rather than going directly to the courier's website.

Dewey Doan Chief Executive Officer

Implementation was rather easy and effortless. The overall product is user friendly.

Nina Hadži-Antich Director of Customer Experience

WISMOlabs is extremely helpful in driving conversion and supporting repeat sales. Great support, great service.