When a customer makes a purchase in your online store, they are often sent their carrier’s order tracking page. These pages use the carrier’s branding,

A great customer experience helps determine whether customers will purchase from you again, or not. That experience includes everything from online customer service, packaging, brand

How to Keep Customers Happy with eCommerce Alerts! It brings a great feeling when you can keep a customer happy as their preferred online retailer.

As a retailer, you want to keep customers coming back to your online store. Building brand loyalty is crucial to your post-purchase marketing strategy and

I am sure you’ve been asked this question plenty of times by your customers. Have you ever purchased something online and received an order notification

Why the post purchase experience is an imperative part of instilling confidence in the customer’s journey One of the most important aspects of an ecommerce

Did you know that it’s 6-7 times more expensive to acquire a new customer than it is to keep a current customer? The way consumers

Communicate with your customers: Greet your customers with a smile, address them by their name, answer questions honestly, and ask them to come back again

Your brand is your most valuable asset. Every time a customer comes in contact with your brand equity either increases or decreases based on their

WISMOlabs Shopify post purchase platform Since its founding in 2004, Shopify has helped over one million retailers to operate and create a professional online businesses.