Clients
Thank you for your partnership
Our WISMOlabs family wishes you happy holidays and sincerely thank you for your business and overwhelming trust during this exceptional year of uncertainty. With your
Guides, Blog, News
Insights on post-purchase experience and customer retention strategies, focusing on enhancing e-commerce customer interactions for improved brand loyalty and revenue.
Customer Experience
Create trust with your customer – or else
eCommerce retailers strive to create a trusting relationship through communications and transparency that leads to brand loyalty and increased sales Open and constant communication is
Customer Experience
Improve Your Delivery Dates Before Christmas Day
Improve Your Delivery Dates Before Christmas Day with WISMOlabs! What is your delivered by Christmas guaranteed cut-off date? This is the question every retailer asks
Customer Experience
Forrester research reveals the importance of the post purchase experience
A recent report published by Forrester, in whose research WISMOlabs participated, highlights the importance and the benefits of the Post Purchase Experience. Many successful online retailers are
Customer Experience
Post purchase experience: one size doesn’t fit all
Don’t waste the opportunity to take advantage of the post-purchase experience by implementing a generic tracking platform. The period of time between when your customer
Customer Experience
Drive a better customer experience with a higher level of accuracy
It’s a fact that retailers care more about when orders are delivered to their customers than their carriers do, So, when a customer receives an
Customer Experience
This is the most important q4 in retail history, are you prepared?
Retailers around the world are planning, organizing, and improving their customer service for the upcoming holiday shopping season. Historically, 20-30% of annual sales for retail
Customer Experience
Leverage your customer’s post purchase experience for 30x roi
An order confirmation email is more than just a sales acknowledgement and a delivery date. It is the beginning of the customer journey and a
Customer Experience
Lower your WISMO calls by 90%, save money, and keep your customers happy
“Where is my order?!!” These are words you don’t want to hear from any customer. You won the sale with your marketing, but now you
Customer Experience
Why are you letting your shipping carrier handle your marketing and public relations?
The time between when a customer buys a product and when it arrives at their door is one of the most important times in the
News and Events
WISMOlabs customer delivers during covid-19
“WISMOlabs technology is helping companies from the IdealLiving brand and their companies AirDoctor and AquaTru drive significant increases in efficiency and cost reduction during the
News and Events
Top 25 ecommerce category shifts amid covid-19
WISMOlabs is continuing to monitor the dramatically shifting eCommerce landscape as many businesses temporarily close. We compared year over year performance across dozens of verticals
News and Events
WISMOlabs + cashi
WISMOlabs and Cashi Partner to Help Subscription Box Retailers Increase Customer Loyalty and Drive More Revenue Now customers can preserve and protect cash flow with Cashi’s intelligent payment
Customer Experience
Online shopping surges amid coronavirus covid-19
As the coronavirus spreads across the United States and as the death toll increases, consumer behavior is changing daily. Many are in a state of
Customer Experience
4 questions to ask when choosing a post-purchase customer experience platform
You’re an eCommerce or Subscription Box business owner that needs to decide on what post-purchase experience you want to give your customers the best possible
5 star rating
